Contact Details
Customer Service
Central Traffic Authority
P.O. Box 118899, Dubai, UAE
Phone: +971 4 206 4444
Email: [email protected]
Hours: Sunday-Thursday, 7:30 AM - 5:30 PM
Service Centers
Visit any RTA Customer Happiness Center
or authorized Salik service point
Locations available across Dubai
Hours: Sunday-Thursday, 8:00 AM - 4:00 PM
Emergency Support
For urgent toll-related issues
and account emergencies
Phone: +971 4 206 4444 (Press 2)
24/7 availability for critical issues
Send Us a Message
Frequently Asked Questions
How do I check my account balance?
You can check your balance through the Salik mobile app, website, or by calling customer service at +971 4 206 4444.
What should I do if my tag is not working?
Visit the nearest Salik service center for tag testing and replacement if necessary. You can also contact customer support for assistance.
How long does it take to receive a new tag?
New tags are typically delivered within 5-7 business days. Express delivery options are available for an additional fee.
Can I transfer my account to a new vehicle?
Yes, you can transfer your tag to a new vehicle by visiting a Salik service center or updating your details online.